FAQ’s

ARE CERAMIC PIECES FOOD SAFE?

Yes. All pieces are food, liquid, microwave and dishwasher safe, however handwashing is recommended in order to preserve your piece throughout the years :-)

SHIPPING TIMES?

Physical products orders may take up to 5-7 business days to be processed and are shipped through Correos Express. Shipping times may vary depending on the destination. I will keep you updated throughout the process!

Digital products are available to download at the end of the checkout, immediately after purchasing. You will receive a link via email as well, so you can keep it for later.

HOW WILL I RECEIVE MY ORDER?

All pieces are securely packed ASAP (as sustainable as possible) in order to ensure safe arrival to you.

HOW CAN I USE THE DIGITAL FILES I PURCHASED?

The digital file’s artwork are to be utilised for personal purposes only and not for any commercial use. If you are interested in artwork for commercial uses, please email me and I can send you a quote.

CAN I RETURN OR EXCHANGE MY ORDER?

Unfortunately, I do not accept returns or exchanges. That being said, if your order arrives damaged, please contact me and we'll work something out!